Content Designer Job at Exelon, Baltimore, MD

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  • Exelon
  • Baltimore, MD

Job Description

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose: PRIMARY PURPOSE OF POSITION

As a User Experience (UX) Designer, you will help in shaping the future of Exelon by contributing to the design of a wide range of digital solutions. Were looking for a UX Designer to bring user-centered design (UCD) principles to produce high-quality designs across platforms and technologies and for all the different touchpoints the user has with a digital solution. If you are passionate about improving people's lives through design and technology and enjoy the design process, from developing strong conceptual foundations to refining the smallest of details with quality and dignity.

Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIES
  • Represent the voice of the customer and advocate for user needs, while considering business goals and technical constraints. (15%)
  • Contribute to the design and definition of features, along with user research needs, to enable project or product delivery to drive outcomes and ensure quality of design deliverables meet or exceed digital standards. (15%)
  • Use design processes (e.g., wireframes, prototypes, personas, user research, journey maps, skills etc.) and tools, along with design presentation skills, to take digital solutions from concept to market in collaboration with stakeholders and team members. (70%)
Job Scope: JOB SCOPE
  • Develop a deep knowledge of the product design and development industry and best practices.
  • Help to advance core team processes to increase operational efficiency and quality.
  • Contribute to digital strategy advancement through cross-team collaboration and best practices sharing.
  • Participate in technology and design innovation to drive new business opportunities and solve complex business problems.
Minimum Qualifications: MINIMUM QUALIFICATIONS
  • Bachelors degree (User Experience, Design, Human Computer Interaction, Information Science, or Related Field of Study) and 2-5 years of relevant UX Design experience (including detailed annotated wireframes, user flows, user interface design, and process flows within complex applications) or a minimum of 6 9 years relevant experience
  • A portfolio featuring a variety of design solutions across multiple platforms
  • Experience planning and facilitating discovery workshops with stakeholders
  • Experience with prototyping across various platforms
  • Ability to work in dynamic, often ambiguous conditions requiring rapid transitions between collaborative and individual work
  • Strong problem solving and analysis ability
  • Excellent communications skills (written and verbal)
  • Ability to work with remote project teams
Preferred Qualifications:

PREFERRED QUALIFICATIONS

  • Experience in Content Design, Content Strategy, UX Writing, Storytelling, Design Thinking, Human-Centered Design, AI Prompt Engineering, and Accessibility.
  • Ability to prioritize and manage work to adhere to critical project timelines in a fast-paced environment
  • A portfolio demonstrating experience with user research, user experience strategy, and user interface design
  • A strong understanding of design thinking principles
  • Self-motivated and able to prioritize and manage workload and meet critical project milestones and deadlines
  • Excellent interpersonal, communication, negotiation and collaboration skills
Benefits:
  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $78,400.00/Yr. - USD $117,600.00/Yr.
  • Annual Bonus for eligible positions: 10%
  • 401(k) match and annual company contribution
  • Medical, Dental and Vision Insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)
  • Long Term Incentive Plan for eligible positions
  • Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Job Tags

Holiday work, Full time, Remote job,

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