Job Description

Job Description

Job Description

Description:

Job Summary:

Village Plumbing, Air and Electric is seeking Drain Technicians to join our growing team! At Village, we value our employees and invest in their growth. In this role, you will be closely working with Outside Sales on different calls and will oversee diagnosing and clearing issues with drainage systems using the proper tools.

Duties and Responsibilities:

• Diagnose drain issues using inspection tools.
• Clean drains using proper protocols and safety practices.
• Safely use equipment like electric snakes and high-velocity water jets for inspecting.
• Communicate with assigned Field Supervisor and arranges arrival time with customer.
• Utilize strong customer service skills to communicate and maintain relationships with customers.
• Build value throughout the customer experience to successfully pass the call to the Field Supervisor.
• Collect payment from customers.
• Maintain drain machines in working order.
• Attend service meetings.
• Maintain truck inventory, cleanliness, and organization.
• Practice safe driving habits.

Skills and Abilities:

• Plumbing License or Apprentice license with drain endorsement
• Excellent interpersonal and customer service skills.
• Ability to work in outdoors environments.
• Technical competence in drain cleaning.
• At least two years related experience and/or training of plumbing.
• Strong communication, time management, problem solving and customer service skills.
• Valid Driver’s License and clean driving record.
• Ability to pass a background check and drug screen.
• Occasionally be required to lift up to 50 lbs. and will seldom be required to lift up to 100 lbs.

Benefits:

• Competitive compensation
• Weekly pay: Every Friday.
• Accrued sick and vacation time in addition to paid holidays.
• Well stocked company vehicle, company provided tablet and uniforms.
• Great medical benefits
• Generous 401K Company match.
• Referral bonus program.
• Continued technical and developmental training from the best in the business to advance your career.
• Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.

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