Job Description
Job Description
Job Description
Benefits:
- Competitive salary
- Bonus based on performance
Are you ready to join an award-winning team that provides excellent customer service and value?
WHO ARE YOU? You are an energetic, well-organized, creative problem solver and goal-oriented team player who loves a challenging and fun environment. You are looking to work hard, earn great money and gain hands-on business experience. You are excited to join a team that strives to leave every customer an enthusiastic advocate of our company. You are committed to reaching your full potential in a supportive learning environment.
WHAT WE OFFER?- Competitive pay and bonus structure based on specific metrics paid monthly, quarterly
- Growth and advancement opportunities in an award-winning franchise.
- Vehicle allowance
- Full time hours with job security and steady year-round work
- Company values include craftsmanship, continuous improvement, integrity, open minded, and teamwork
- Paid training and career planning provided
- Provision of uniforms. Candidate must bring own standard tools.
- A cohesive team culture with regular events
POSITION OVERVIEW This role is for a start up business in the home improvement space. This is a hybrid role both with the right candidate being able to do the handyman work (at the customer's site) while also helping the company with the day to day business activities. The ideal candidate needs to be goal oriented to achieve the long term strategy and ROI for the business. This role takes care of a portfolio of projects on a weekly basis. Ideally, a qualified person with experience in the different facets critical in small business: sales, marketing, administration, operations, and human resources.
RESPONSIBILITIES: - Working closely with the business owner to set and achieve the business goals
- Leading and managing the team of service technicians and projects
- Ensuring high-quality execution for all jobs; monitoring post-job satisfaction of customers, and managing expectations about the scope of the work and costs
- Completion of staffing tasks including recruiting, hiring, training, retention and staff scheduling
- Maintaining all information related to sales, estimates, job, and other operational details
- Performing office responsibilities including the purchasing of supplies and maintaining an organized workspace.
- Overseeing relationships with customers, realtors, property managers and other service companies within companies target markets to increase sales and measure the return/effectiveness of these activities
SKILLS AND REQUIREMENTS: - Highly organized and process oriented
- 10+ years hands on experience with a knowledge of standards, techniques, equipment, and supplies used in the handyman/remodeling industry, as an Operations Manager, or similar leadership role conducting similar activities to what's listed above
- 2+ years of experience leading teams to achieve exceptional customer experiences
- Sales estimating experience preferred
- Computer experience with MS Office including Excel
- Possess excellent customer communication and independent work skills
- Strong desire to help others excel and hit goals
- A strong work ethic and highly dependable
- Able to perform physical labor work including bending, lifting (50+ lbs), and handling tools
- Valid driver's license
Operations Manager, production manager, leadership, general contractor, manager, senior manager
Flexible work from home options available.
Job Tags
Full time, For contractors, Flexible hours,