Job Description
House Paws in Lovettsville, VA is calling all excellent positive customer service providers to apply to join our team as a full-time Front Desk Receptionist / Office Manager !
We are an established company that truly cares about our employees . We pay our Front Desk Receptionists / Office Manger a competitive wage based on experience. Our team also enjoys great benefits , including health, dental, vision, 401k, paid time off (PTO), and 6 paid holidays per year . We also offer employee discounts on pet food, supplements, and veterinary care . Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!
ARE YOU A GOOD FIT?
Ask yourself: Do you work well with others? Are you detail-oriented and organized? Can you provide amazing customer service? Are you eager to learn and grow? If so, please consider applying for this Front Desk Receptionist / Office Manager position today!
YOUR LIFE AS A FRONT DESK RECEPTIONIST / OFFICE ASSISTANT
This job has a schedule of Monday - Friday, part-time/full-time with no weekends and some flexibility as to hours and day.
You are the friendly face of our clinic! You love animals and people, and you genuinely enjoy forming relationships with our clients and their pets. You warmly greet people by name as you competently schedule appointments, respond to inquiries, and process payment transactions. When conducting phone calls, you communicate clearly and tactfully. Your customer service background serves you well as you assist clients who are worried about their sick or injured pets. With a calm and empathetic demeanor, you skillfully put others at ease and diffuse tense situations.
Thanks to your keen organizational abilities, our office runs seamlessly. Detail-oriented and efficient, you perform data entry tasks, create invoices, and prepare patient files. You take accountability for client correspondence, including procedure reminders and thank you cards. Staff members appreciate your positive, flexible nature and your willingness to learn new things, including veterinary terminology. You enjoy interacting with our clients and pet patients each day, and you feel great knowing that you play an important role in the success of our practice !
WHAT WE NEED FROM YOU
A nice, pleasant person!
Minimum of an Associates Degree OR equivalent certifications
Experience working in an office as a receptionist or customer service agent
Proficiency with computers, including the use of email, instant messaging, and Microsoft Word and computer software in general
Ability to type
Willingness to be exposed to irritants that accompany animal care, including odors and loud noises
A college education is preferred but not required. Experience working in a vet clinic would be a plus, but we can train you in veterinary-specific knowledge ! If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our team!
Company Description
We want every animal to live a happy and healthy life, which is why we take a comprehensive approach to preventative medicine and provide holistic wellness solutions. Wee can handle complex medical conditions and surgical cases. Our staff is committed to providing a stress-free experience for our clients and their pet companions, and our passion for animals shows in everything we do!
We couldn't offer such high-quality, compassionate care without the support and drive of our motivated team. Dedicated to serving the best interest of animals and clients, our employees are the heart of our business. We believe that we provide better pet care when we care for each other, which is why we offer a good work-life balance with lots of flexibility and weekends off. We hope you'll join our House Paws family!
We want every animal to live a happy and healthy life, which is why we take a comprehensive approach to preventative medicine and provide holistic wellness solutions. Wee can handle complex medical conditions and surgical cases. Our staff is committed to providing a stress-free experience for our clients and their pet companions, and our passion for animals shows in everything we do!\r\nWe couldn't offer such high-quality, compassionate care without the support and drive of our motivated team. Dedicated to serving the best interest of animals and clients, our employees are the heart of our business. We believe that we provide better pet care when we care for each other, which is why we offer a good work-life balance with lots of flexibility and weekends off. We hope you'll join our House Paws family!
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